Maintenance Management Practices of Water Supply Users Committee: A Case Study of Nagarjun Municipality, Kathmandu
Student: Maniram Bhattarai
Supervisor: Prof. Dr. Hari Krishna Shrestha
Submitted Date:
July, 2023
Abstract
Maintenance management is essentially preventive management, and it is the work done to
maintain or restore every facility. Proper maintenance is essential in order to reduce or
eliminate all negative effects. Water supply projects are efforts that seek to supply
communities with clean water to enhance public health, lessen poverty, and foster economic
growth.
The purpose of this research is to look into the current maintenance management practices
in six user committee water supply projects in Nagarjun Municipality, Nepal. This study
involves both qualitative and quantitative research design. A survey of both management
committee members and consumers was conducted and KII was taken among six MMT
representatives of six projects, as part of the study. The study focused on the current status
of maintenance practices, perception of consumers and suggestions for enhancing
management practices. The collected quantitative data was analyzed using SPSS, then
interpreted and presented in tables, charts and graphs. The qualitative data was analyzed
after transcribing and translating.
The study found that all management committees had tenure of more than two years and
followed MM guidelines. However, most projects lacked a maintenance schedule or a work
plan and were managed on a case-by-case basis. Furthermore, the majority of consumers
believed that there was insufficient community drinking water supply, and regular
maintenance checks on the water supply infrastructure were not performed. The main
reoccurring maintenance problem that needs to be addressed is pipe leakage. Consumers
advocated for increased community ownership and participation, collaboration with other
sectors, and the creation of a comprehensive plan for improving maintenance management
practices. The study focuses on the value of community involvement and communication
channels for the sustainability of water supply programs.
Finally, this study concluded the importance of improved communication, community
involvement, and maintenance practices to ensure the long-term viability and success of
water supply projects. So, it is recommended for consistent monitoring and assessment to
spot issues early on and make sure the project is on pace to achieve its objective.
Keywords
Maintenance Management, Users Committee, Community Water Supply